vsCrisp alternative

The Crisp alternative that runs more than the chat.

Live chat, Slack and email support, plus feedback, roadmap, replay and uptime, run by Quanta, an AI teammate that does the work.

Hire Rectify free See the comparison

Price a month for a team of 3

Rectify$29

Crisp$45

Billed monthly. Crisp Mini, per workspace with 4 seats. Its knowledge base starts on Essentials, $95.

Fee for each AI answer

RectifyNone

CrispCredits

Crisp includes $5 to $75 of AI credits a month by plan. Rectify runs on your own AI key at cost, or Rectify credits.

Of the 10 jobs in the table, included in full

Rectify10 of 10

Crisp3 of 10

Partial or add-on coverage isn’t counted. Every row is in the table.

Rectify vs Crisp, at a glance.

The job

Crisp

Rectify

AI teammate that does the work

Hugo answers customers across channels

Quanta does the work across every part of the product. You approve the changes

Live chat and support inbox

Shared email inbox from Mini, more channels on Essentials

Live chat, Slack and email. Quanta answers first

Help centre

Knowledge base on Essentials and up

Quanta drafts the articles you’re missing

Status page

Listed in their plan comparison

With uptime monitoring built in

Feature requests and roadmap

Not on their site

Customers vote and hear when it ships

Changelog

Not on their site

Emailed to everyone who asked

Bug reports with session replay

Not on their site

With console and network logs

Code scans and draft fixes

Not on their site

Pull requests your team reviews

Product analytics

Support analytics

Ask your data in plain English

Surveys

Not on their site

Describe it and Quanta writes it

Plans

Free for 2 seats. Mini $45, Essentials $95, Plus $295 a month per workspace (4, 10 and 20+ seats), with $5, $25 and $75 of AI credits. crisp.chat/pricing

Idea free, Build $29, Launch $59, Accelerate $99 a month, per plan, not per seat. Yearly saves 20%. See plans

IncludedPartly, or as an add-onNot on their siteCrisp’s side is from its own site. Prices change, so check theirs.

Which one should you pick?

Pick Crisp if

You run support across many channels from one inbox, with routing and assignment rules.
You support ecommerce customers and want the store integrations Crisp lists.
You want a larger support team on one flat workspace price, up to 20+ seats on Plus.

Pick Rectify if

You want feedback, a roadmap and a changelog next to the inbox, so requests and replies stay connected.
You want an AI teammate that does the work, from the inbox to the bug fix, with your approval.
You want replay, uptime and code scans without more subscriptions.

Hire Rectify free

Questions, answered.

Is Rectify a good Crisp alternative?

For live chat, Slack and email support, AI answers and a help centre, yes. Rectify adds feedback boards, a public roadmap, a changelog, session replay, uptime monitoring, code scans and draft fixes.

How does pricing compare?

Crisp charges per workspace: Mini is $45 a month with 4 seats, Essentials $95 with 10, Plus $295 with 20 or more, each with some AI credits. Rectify Build is $29 a month for 3 seats, and AI runs at your provider’s price with zero markup.

What does agentic mean here?

Quanta doesn’t only answer questions. It does the work: it triages bug reports, moves roadmap cards, writes the changelog, starts code scans and opens draft fixes. Anything that changes your data waits for a person to approve it.

Can I try it before I switch?

Yes. The Idea plan is free for good, and paid plans start with a 14-day trial, no card needed.

Give your SaaS its first hire.

Hire Rectify free See every feature

Free for 14 days. No card needed. Set up in about two minutes.